Privacy Policy

CosmoNim is an India-based, AI-powered astrology platform operated from India and governed by Indian law. We offer chart-grounded astrology readings through Nim, our AI astrologer, alongside a paid marketplace where you can consult real human astrologers, a spiritual store, pooja bookings, and subscription plans. For the purposes of the DPDP Act, CosmoNim acts as the "Data Fiduciary" — the entity that decides why and how your personal data is processed — and you are the "Data Principal".

This Policy applies to everything you do across CosmoNim: the consumer app and website at CosmoNim.com, your account and wallet, your conversations with Nim, your bookings and purchases, and our B2B white-label products used by astrologers. It explains what we collect, why, the lawful basis we rely on, who we share it with, and the rights you have under Indian law.

Nim is transparently an AI. It never claims to be a human being. Our astrology content — whether generated by Nim or provided by a human astrologer — is offered for guidance, self-reflection, planning and entertainment. It is not a substitute for professional medical, legal, financial or psychological advice, and this Policy should be read together with our Terms of Service.

We collect only the data we genuinely need to run an astrology service well. The most important category is your birth details, because they are the raw material from which your entire chart is calculated. We treat these with special care, as explained in the next section.

Importantly, we do not store your full card details. When you pay, your card or UPI information goes directly to our payment partner, Razorpay; we receive only a confirmation, a transaction reference, and limited information such as the payment method type.

Birth details sit at the heart of an astrology product, so we want to be completely clear about them. Your date, exact time and place of birth are used to compute your astrological chart — planetary positions, houses, dashas and related factors — which is then the basis for everything Nim tells you and for any reading a human astrologer prepares.

We use your birth details only to deliver and improve the astrology features you have asked for. We do not use them for advertising, we do not sell them, and we do not share them for any purpose unrelated to your readings. Because of how revealing this information can be, we apply heightened safeguards: restricted internal access on a need-to-know basis, and treatment as sensitive personal data under the IT Act / SPDI Rules and with DPDP-grade care.

When you book a paid consultation, the human astrologer you choose is shown the birth details and chart needed to advise you — and only for that consultation. Astrologers are bound by confidentiality obligations and may not reuse your data for any other purpose.

Under the DPDP Act we process your personal data mainly on the basis of your consent, which you give when you create your chart, send a message to Nim, or make a purchase. You can withdraw that consent at any time (see your rights below), though doing so may stop us from providing the relevant feature. For certain operational activities — such as billing, fraud prevention, security and meeting legal obligations — we may also rely on legitimate uses permitted by law.

We process data only for the specific purposes set out below, and not in ways that are incompatible with them. We do not engage in selling your personal data to third parties under any circumstances.

We use cookies and similar technologies to keep you signed in, remember whether you prefer English or Hindi, secure your session, and understand how people use CosmoNim so we can improve it. Essential cookies are needed for the platform to function; analytics cookies help us measure usage and performance.

You can control non-essential cookies through your browser settings or any in-app preference we provide. Turning off certain cookies may affect parts of the experience, such as staying logged in. We do not use cookies to build advertising profiles of you.

We do not sell your personal data. We share it only with a small set of trusted parties, and only to the extent needed to provide what you have asked for. Each provider is bound by contractual confidentiality and data-protection obligations, and may use your data only on our instructions.

If CosmoNim is ever involved in a merger, acquisition or reorganisation, your data may transfer to the successor entity, which will remain bound by commitments at least as protective as this Policy. We will notify you if such a change affects how your data is handled.

We keep your personal data only for as long as your account is active or as needed to provide our services, and thereafter only as long as required to meet legal, tax, accounting and dispute-resolution obligations — for example, retaining invoices and transaction records for the period mandated under GST and company law. When data is no longer needed, we delete it or irreversibly de-identify it.

We protect your data with reasonable security practices, including encryption in transit, hashing of passwords, access controls limiting who inside CosmoNim can see sensitive data such as birth details, monitoring, and regular reviews. No system can be guaranteed perfectly secure, but if a personal data breach occurs we will act promptly and notify you and the Data Protection Board of India as required under the DPDP Act.

We are operated from India and store data primarily on infrastructure located in or serving India. Where a service provider processes data outside India, we do so only as permitted under the DPDP Act and applicable Government of India restrictions, and we require contractual safeguards to keep your data protected to the standards described in this Policy.

As a Data Principal, the DPDP Act gives you meaningful rights over your personal data, and we have built CosmoNim to honour them. You can exercise most of these rights directly from your account settings, or by writing to our Grievance Officer at privacy@cosmonim.com. We will verify your identity before acting on a request and will respond within the timelines set by law.

If you are not satisfied with how we handle a request or complaint, you may escalate to the Data Protection Board of India in accordance with the DPDP Act.

CosmoNim is intended for users aged 18 and above. We do not knowingly create accounts for, or generate readings about, a child under 18 without the verifiable consent of a parent or lawful guardian, as required by the DPDP Act.

In line with the DPDP Act, we will not undertake any processing of a child's data that is likely to cause harm, and we do not use a child's data for tracking, behavioural monitoring or targeted advertising. If you believe a child has provided us data without proper parental consent, please contact our Grievance Officer and we will verify and delete it promptly.

We may update this Privacy Policy from time to time as our product, technology or the law evolves. When we make material changes, we will revise the date at the top and, where appropriate, notify you in the app or by email. The version published on CosmoNim.com is always the current one, and your continued use after an update means you accept the revised Policy.

If you have any question, request or complaint about your privacy or this Policy, please reach out to our Grievance Officer. We take every concern seriously and aim to resolve it fairly and promptly, in keeping with the DPDP Act, the IT Act and the Consumer Protection Act 2019.